Cancellations and Refunds Policy

1. Introduction

At ImgToTxt, we are committed to delivering exceptional image-to-text extraction services through our Software-as-a-Service (SaaS) platform. This Cancellations and Refunds Policy outlines our policies regarding subscription cancellations and refund requests to ensure transparency and clarity for our users.

2. Cancellations

Once you subscribe to an ImgToTxt paid plan, your subscription remains active until the end of the current billing period (e.g., monthly or annually, depending on your plan). You may choose not to renew your subscription for the next billing cycle by canceling through your account settings. Please note:

• Cancellations do not apply to the ongoing billing period, and you will retain access to the service until the current period ends.
• To cancel, log in to your ImgToTxt account, navigate to the subscription settings, and follow the cancellation instructions.
• Upon cancellation, you will not be charged for future billing cycles.

3. Refunds

Due to the digital nature of our services, all subscription fees and charges are non-refundable. This includes:

• Payments for monthly or annual subscriptions.
• Unused portions of a subscription term if you cancel before the billing period ends.
• Free trial periods, which do not involve charges but may transition to paid subscriptions if not canceled.

If you believe there has been an error in billing, please contact our support team promptly to resolve the issue.

4. Free Trials

ImgToTxt may offer free trials for certain subscription plans. If you participate in a free trial:

• No charges apply during the trial period.
• You may cancel the trial at any time before it converts to a paid subscription to avoid charges.
• Free trials are subject to the same non-refundable policy once they convert to a paid plan.

5. Policy Updates

We reserve the right to update this Cancellations and Refunds Policy periodically to reflect changes in our services or operational practices. Any material changes will be posted on this page, and we will notify users via email or through our website at least 30 days before they take effect.

6. Contact Us

If you have any questions, concerns, or need assistance with cancellations or billing issues, please contact our support team at:

ImgToTxt
Phone: +919911012722
Email: kalpataruwebtrade@gmail.com
Address: 150A, 4th Floor, Sant Nagar, East of Kailash, 110065